Consult from wherever you are.
A great deal of dermatology is history, pattern and photographs — which travel perfectly well over video. This page is about which parts do, which parts do not, and how to tell before you spend money finding out.
At a glance
- Booking
- WhatsApp — +91 99899 55330
- Language
- English, Telugu, Hindi
- Good for
- Diagnosis, second opinions, plan reviews
- Not for
- Wood’s lamp, dermatoscopy, any procedure
- You’ll need
- Daylight photographs, prescriptions, recent bloods
- Follow-up
- On the same WhatsApp thread
Most of a dermatology consultation is not the touching.
A skin diagnosis is built from where the rash is, what shape it takes, how it started, what it does over a week, what has already been tried and what happened when it was. Almost all of that is spoken, and the rest is visible in a photograph taken in daylight.
So a video consultation is not a lesser version of the real thing for a large share of what walks into a skin clinic. It is the same consultation with two instruments missing — the Wood’s lamp and the dermatoscope — and a clear answer about whether either of them would have changed the plan.
Where they would, you are told to come in, or to see someone near you. Being told a video consultation is not enough for your problem is a legitimate outcome, and it is cheaper than discovering it three months later.
What video settles and what it does not
| What you want | Over video | Why |
|---|---|---|
| A diagnosis for a rash you have had for weeks | Usually yes | History and daylight photographs carry most of it |
| A second opinion on a plan you already have | Yes | The paperwork matters more than the skin here |
| A vitiligo activity assessment | Partly | Spread and distribution show; a Wood’s lamp does not travel |
| A psoriasis flare and maintenance plan | Yes | Written plan, step-down schedule, joint questions |
| Hair loss — which of the four patterns | Usually yes | Photographs, a pull test you can do, and bloods you can get locally |
| Whether a mole needs removing | No | This needs dermatoscopy, in person |
| Phototherapy, excimer, grafting, any procedure | No | Physical treatment; a video consult decides whether to plan one |
Anything in the “no” rows is still worth a video consultation first — not to do the procedure, but to find out whether it is the right one before you arrange travel for it.
Four steps, from wherever you are
Message on WhatsApp
Say what you are seeing and roughly how long it has been there. One number, answered by the clinic team.
Send photographs
Daylight, no filter, one wide and one close for each affected area. Add previous prescriptions and any reports.
Take the consultation
A time is agreed and the video link comes back on the same thread. In English, Telugu or Hindi.
Get it in writing
Diagnosis, plan, what to expect and when to review — sent back to you, so the plan is not something you have to remember.
A plan that assumes you are in Hyderabad is no plan at all.
Narrowband UVB is available in most Indian cities. Where light therapy is the right answer and you are three states away, the useful thing is not an appointment here — it is a written protocol you can hand to a unit near you, with the dosing, the schedule and the review interval spelled out.
The same applies to bloods, to topicals and to systemic monitoring. What a national consultation is for is deciding what should happen and writing it down clearly enough that it can happen anywhere. Coming here is reserved for the things that genuinely have to be done here.
What actually requires a visitProtocols travel
Dosing, schedule and review intervals written for another unit to follow.
Procedures do not
Grafting, excimer and dermatosurgery are the reasons to travel — and only after a video assessment says so.
Consulting online
How do I book an online consultation?
Message the clinic on WhatsApp at +91 99899 55330. Say what you are seeing, attach photographs if you have them, and the team confirm a time and send the video link back on the same thread.
Which conditions can be handled over video?
Vitiligo, psoriasis, eczema, acne, skin allergies and hair loss are all commonly managed this way — for diagnosis, for a plan, and for second opinions. Anything needing dermatoscopy or a procedure needs a visit.
Can I get a prescription after a video consultation?
Yes, where an examination is not required to reach the diagnosis. Nothing is prescribed without a consultation, and a repeat prescription for an existing plan is still a review rather than a rubber stamp.
Which languages can I consult in?
English, Telugu or Hindi. Say which you prefer when you message.
I live outside India. Can I still consult?
Photographs and a written opinion, yes. Anything that needs a procedure or ongoing supervised therapy is better arranged with a dermatologist you can physically reach.
What if the video consultation says I need to come in?
Then you have saved yourself the risk of coming in for the wrong thing. You will be told what the visit is for, what it involves and roughly what it costs before you arrange anything.
Related on this site
The first appointment is a diagnosis.
Not a treatment plan sold on the spot. Message the clinic and bring your history.