How do I book an online consultation?
Message the clinic on WhatsApp at +91 80088 55330. Say what you are seeing and attach photographs. Once your history is in and the fee is settled, you choose a date from the open slots and the video link comes back on the same thread.
What does a consultation cost?
An online video consultation is ₹1,299. An in-person appointment at the clinic in Secunderabad is ₹1,499. Both cover the consultation itself; medication, tests and procedures are separate and are quoted after examination.
Do I pay before or after an online consultation?
Before. Send your history and photographs on WhatsApp, settle the fee, and you then choose a date from the slots that are open. Paying in advance is what holds the slot — it is a video appointment with a doctor, not a callback queue.
If I consult online and then have to come in, do I pay twice?
No. Only the difference of ₹200 is charged. Being told a video consultation cannot settle your problem is a legitimate outcome, and you should not be charged twice for finding that out.
Which conditions can be handled over video?
Vitiligo, psoriasis, eczema, acne, skin allergies and hair loss are all commonly managed this way, for diagnosis, for a plan, and for second opinions. Anything needing dermatoscopy or a procedure needs a visit.
Can I get a prescription after a video consultation?
Yes, where an examination is not required to reach the diagnosis. Nothing is prescribed without a consultation, and a repeat prescription for an existing plan is still a review rather than a rubber stamp.
Which languages can I consult in?
English, Telugu or Hindi. Say which you prefer when you message.
I live outside India. Can I still consult?
Photographs and a written opinion, yes. Anything that needs a procedure or ongoing supervised therapy is better arranged with a dermatologist you can physically reach.
What if the video consultation says I need to come in?
Then you have saved yourself the risk of coming in for the wrong thing. You will be told what the visit is for and what it involves before you arrange anything, and only the ₹200 difference between the two fees is charged — not a second consultation.